Privacy Policy

PRIVACY POLICY FOR JOE MAY CLEANERS WEBSITE


PRIVACY POLICY FOR JOE MAY CLEANERS WEBSITE


1. INTRODUCTION


Joe May Cleaners ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data.


2. INFORMATION WE COLLECT


2.1 Information You Provide


We collect:


Name

Contact

information

Payment info

Garment preferences

Communication preferences


2.2 Opt-In Consent Records


We store date/time, method, phone number, and consent text when you opt-in.


2.3 Automatically Collected Data


We collect device info, IP address, geolocation, page views, time spent, etc.


2.4 Cookies


We use tracking tools like cookies, web beacons, and pixel tags.




3. HOW WE USE YOUR INFORMATION


We use your data to:


Provide services

Fulfill orders

Send SMS updates and promotions

Personalize your experience

Support customers

Improve operations

Ensure security

Meet legal obligations




4. DISCLOSURE OF YOUR INFORMATION


We may share your data with:


4.1 Service Providers (payments, hosting, support, messaging)

4.2 Affiliates under our control

4.3 Legal authorities (when required

4.4 Business transfers (e.g., sale or acquisition)

4.5 Third parties with your explicit consent

4.6 Note: We never sell or rent your personal info.




5. TEXT MESSAGE COMMUNICATIONS


5.1 Consent

– Only sent to users who opt in.

5.2 Content

– Promotions, order updates, reminders (max 3/month)

5.3 Toll-Free

– Some messages may be sent from a toll-free number

5.4 Opting Out

– Text "STOP" to unsubscribe

5.5 Help

– Text "HELP" or email

[email protected]



6. DATA SECURITY


We safeguard your personal data with appropriate security measures.


7. DATA RETENTION


We store data only as long as needed, including 4 years for opt-in records.


8. YOUR PRIVACY RIGHTS


You may request:


Data access

Correction

Deletion

Processing restrictions

Portability

Objection to processing


Contact us at

[email protected]

to exercise your rights.




9. COOKIE POLICY


9.1

What are Cookies – Small files stored on your device

9.2

Types – Essential, performance, functionality, targeting

9.3

Managing – You can manage cookies via browser settings




10. THIRD-PARTY LINKS


We’re not responsible for third-party website privacy policies.


11. CHILDREN’S PRIVACY


We do not knowingly collect data from anyone under 13.


12. CHANGES TO THIS POLICY


Updates will be posted with a new "Last Updated" date.


13. CONTACT US


Email:

[email protected]


Phone:


855-416-3409


Mail:

[email protected]